by Patricia Hamilton : Call Centre Management

ISBN : #1906403937 | Date : 2017-12-31

Description :

PDF-9e5c7 | This book will provide existing and prospective call center managers with an extensive, detailed and critical knowledge of call center operations and will help to develop a range of skills, techniques and practices in the management of human and technological resources in relation to financial services sector call center management…. Call Centre Management

Call Centre Management by by Patricia Hamilton

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